Smoking Policy

The Bridges is a Smoke-Free hotel. For safety and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture, we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, the use or diffusing of patchouli oil or other strong-smelling plant-based essential oils or synthetic products in our facility. Anyone found breaking our smoking policies is subject to a minimum fee of $250 plus tax. Guests are encouraged to notify Front Desk staff immediately if they smell cigarettes, marijuana, or other objectionable odors. This policy is not intended to stop people from smoking, but to regulate where they smoke and how it affects others. Marijuana is illegal in the state of Mississippi and is always prohibited on our property.

Candles, Incense, or Essential Oils

Candles, incense, and essential oils (diffusing, vaporizing, etc.) are prohibited. These items and activities will be treated as smoking. Please see “Smoking Policy.” We ask that guests refrain from the use of patchouli oil and other strong-smelling plant-based or synthetic items or products that cause the room to be taken out of service due to objectionable odor. We reserve the right, and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Resort property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cooking fee, cleaning fee, guest compensation, loss of revenue, etc.

No-Cooking, Cooking Appliances, Combustibles, or Fireworks

Our guests, staff, and facility safety are extremely important to us. A minimum fee of $250 plus tax will be charged for cooking in a room or throughout The Bridges. Preparation of food by any type of cooking appliance including, but not limited to, hot plates, toaster ovens, water heaters, rice cookers, combustibles, open flames, barbecues, burners, heating appliances, or any other item intended for cooking is strictly prohibited. Open fires, flames or cooking grills, either charcoal or gas, and fireworks are not allowed anywhere on property. The Bridges reserves the right to charge you for any costs incurred for taking such action or for any loss or damage caused to the hotel property, premises, or property, or to any hotel guests or third party as a result of your failure to comply with this policy. We also reserve the right to ask you to leave the hotel and remove your belongings from the suite immediately if we shall, in our sole opinion, deem that you have used the hotel suite in an irresponsible manner or in a manner that will compromise the safety of, or cause damage and/or harm to the hotel suite, the hotel premises, the other hotel guests, our staff, or any other persons or the reputation of The Bridges, without any compensation and/or any reimbursement to you. We reserve the right, and you hereby authorize us to charge your credit or debit card for any damage incurred to your suite or the Hotel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fees, cooking fee, cleaning fee, guest compensation, etc.

Mail and Package

Pre-arrangement with management is required for receiving mail or packages. The Bridges is not responsible for lost, damaged, or stolen items. Mail and packages are accepted for current guests only, with prompt collection required due to limited storage. Hazardous or illegal substances and perishables are strictly prohibited.

Guaranteed Reservations

All reservations must be guaranteed with a valid major credit card. Guests must be 21 years of age and older. We accept Visa, Master Card, American Express, and Discover Card. We do not charge your credit card at the time you make your reservations. Your credit card guarantees your reservations. Please make sure to receive a reservation confirmation number when you make a reservation. Reservations must be canceled twenty-four (24 hours), hotel time, prior to your arrival date to avoid a one (1) night, plus tax cancellation fee. The Bridges is not responsible for weather conditions, personal emergencies, or schedule changes. Certain holidays, special events, and groups may be subject to a more restrictive deposit, no-cancel requirement, or other requirements.

Check-In and Check-Out

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  Check-In: Starts at 4:00 PM. Early check-in may be available for a fee.

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  Check-Out: By 11:00 AM. Late check-outs may incur additional charges.

Check-In Requirements

Guests must be at least 21 years of age to check in at The Bridges. In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government-issued photo identification (State driver’s license, passport, etc.) at check-in. A valid, signed, and pre-approved credit card in the name of the guest registration is also required. It is your responsibility to fully understand the way your bank processes pre-authorizations and charges to your credit/debit card. Some banks may hold pending authorizations for up to 30 business days.

Payment Required Within Cancellation Period

Within 24 hours prior to your arrival, a one-night suite and tax will be charged to the credit card on file. This payment guarantees your reservation. This card will be required at check-in with a matching photo ID. If your provided credit card declines, we will, unfortunately, have to cancel your reservation.

Authorizations

Upon check-in, we will authorize your credit card for the remainder of the stay, plus a $100 hold for security authorization. How this works: A pre-authorization is a temporary hold of a specific amount of your available credit limit balance placed on your credit/debit card for the full amount of your intended stay, plus tax. All credit/debit cards are pre-authorized at check-in. Pre-authorization is not a charge to your account but a hold on those funds. Once your actual charge is posted at check-out, it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank. Generally, most banks release the hold within 3-5 days. You are responsible for being aware of how your bank handles all your transactions, including pre-authorizations. We are unable to remove pre-authorizations directly through our hotel.

Guest Registration

We require valid contact information from the guest making the reservations, including first and last name, address, phone number, and signature. The names of all guests occupying the suite must be registered. Information regarding your license plate/car description may also be gathered at check-in for security.

Check-Out Procedure

Please check out with the Front Desk in person or over the phone by check-out time (11:00 am) so that housekeeping may begin cleaning your suite as soon as possible.

Early Departure

Guests who check out of the hotel after 11:00 a.m. and prior to their scheduled departure date are subject to an early departure fee of one night, plus tax.

Special Requests

We will make every effort to honor special requests. All special requests are noted on reservations, and we will do our best to accommodate them. However, the availability of these items cannot be guaranteed in advance.

Checks and Check Cashing

We do not accept checks. We do not provide check cashing services

Reservation and Payment for Guests By Private Third Parties

Generally, third-party payment is not permitted. In the case of paying for a family member, if you are not physically present at the hotel, we require prior completion and approval of a Credit Card Authorization form, including a copy of your driver’s license and the front and back of your signed credit card. You will be responsible for all damage and loss. We reserve the right to refuse reservations at any time for any reason.

Tax-Exempt Guests

If tax-exempt status cannot be verified at check-in, you will be charged the taxes until verification is made.

Rates

All rates are quoted in United States currency, plus tax. Rates may increase without notice. Rates as advertised on the The Bridges website, or any other website or promotional material are subject to change at any time and may increase or decrease at the hotel’s discretion.

Right To Refuse Service

The Bridges is privately owned and operated. We reserve the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws. The Bridges has a zero-tolerance policy in which we reserve the right to admit or refuse service or accommodation in our hotel. We may remove a person, without refund, who refuses to abide by the reasonable standards and policies and the owners for the operation and management of the hotel. The Bridges will refuse service or evict a guest for refusal or failure to pay for accommodations, is under the influence of alcohol, drugs, or any other intoxicating substance and acts in a disorderly fashion as to disturb the peace of other guests; is unable to properly supervise their children at all times, seeks to use the hotel for an unlawful purpose; seeks to bring into the hotel: an unlawfully possessed firearm; or something, including an explosive or hazardous or toxic substance, that is unlawful to possess, and that may be dangerous to other persons; destroys, damages, defaces, or threatens harm to hotel property or guests; causes or permits persons to exceed the maximum allowable occupancy of the room, refuses to abide by the reasonable standards or policies established by The Bridges for the operation and management of our hotel.

Quiet Hours

Quiet hours are from 11:00 p.m. to 7:00 a.m. If you become aware of a disruptive guest, please contact Front Desk staff immediately by suite phone or in person. Televisions, voices, or other devices must always be at a respectful low level. Doors should be opened and closed quietly. No congregating or running in halls.

Visitors

No visitors after 11:00 p.m. Visitors must notify Front Desk upon their arrival. Visitors must be always accompanied by the registered guest. Visitors are not allowed to use guest amenities. As a registered guest, you are responsible for your visitor at all times.